Water is escaping
If you can do so safely, close the indoor shutoff valve. Tell us which room or pipe appears to be affected.
Montréal-Est · Repairs and planned work
A leaking shutoff valve, a backed-up drain, or a hot water tank that has started to leak? Tell us what is happening and where.
Plomberie Anjou serves Montréal-Est for repairs, 24/7 plumbing emergencies, and planned work. Your address, access details, and the first signs of trouble help us prepare the right visit.

If you can do so safely, close the indoor shutoff valve. Tell us which room or pipe appears to be affected.
Stop using the affected fixtures and let us know whether the problem involves one drain or several.
Identify the fixture or line you want changed, the building type, and who can provide access.
Who to contact
Montréal-Est has its own municipal services. A problem with plumbing inside the property and a water main leak in a public area call for different first steps.
A leaking indoor valve, fitting, water heater, or accessible pipe needs a plumbing assessment. Tell us whether water continues to flow after the indoor shutoff is closed, and keep the area accessible.
Explore water service line workFor a water main leak, the City of Montréal-Est directs residents to call 514 905-2000, option 1. After business hours, option 4 is for emergencies. A planned interruption may also be covered by a municipal notice.
Read the city's reporting instructions (in French)Unsure where the leak starts? Give the exact address, where water is visible, and whether the indoor shutoff changes the flow. The cause and scope of work can be determined after an inspection.
Plumbing service
The symptom helps us decide what to inspect. It does not settle the repair before anyone has seen the installation. These are common requests we can discuss for Montréal-Est.
A connection drips, a shutoff no longer closes, or water appears near the incoming service line. An inspection helps distinguish the accessible plumbing, the private line, and any coordination needed with the city.
Unclogging one slow sink is different from addressing wastewater rising in a basement. Tell us which fixtures are affected and whether the blockage keeps coming back.
If the tank or a connection is leaking, note its location, capacity if the label is readable, and whether you still have hot water. Repair or replacement depends on the condition of the unit.
Need a toilet, tap, or sink repaired? For a commercial space, tell us when access is possible and which fixtures must stay in service. The proposed work should fit the setting.
A Montréal-Est program
Montréal-Est describes an assistance program for certain private lead water service lines serving residential properties. Eligibility has conditions, including a city test or a finding documented under the program. A building's age alone does not establish what its service line is made of.
If the city has sent you a result or you are considering replacement work, share that information when you contact us. The private-side plumbing assessment and any required coordination can then be discussed for your property.
Review Montréal-Est's program criteria (in French)Prepare for the visit
For a house, apartment, or business, the right details help us plan access and decide what is needed after inspection.
Provide the Montréal-Est address, unit number if relevant, where the symptom first appeared, and when you noticed it.
Make the shutoff valve, water heater, drain, or affected room accessible. In a shared building, identify who can open common spaces.
After inspection, we can clarify the likely cause, the repair scope, and any municipal request or permission that may be needed.
Nearby areas
Montréal-Est borders Anjou, Rivière-des-Prairies–Pointe-aux-Trembles, and Mercier–Hochelaga-Maisonneuve. Choose the service page that matches your address.
Customer experiences
Read the comments shown by our review platform. Each plumbing request is assessed according to the symptom, access, and condition of the installation.
Common questions
These answers help you describe the situation. The cause and work scope are confirmed through an assessment of your building.
Start by checking Montréal-Est's notices and whether nearby addresses are also affected. The city offers municipal alerts for certain water notices (in French). If service has returned nearby but not in your building, tell us which fixtures still have a problem.
If the indoor shutoff is accessible and safe to operate, close it. Avoid wet areas around electrical equipment. Tell us where the water appears and whether it keeps flowing after the shutoff is closed. For a suspected water main leak in a public area, follow Montréal-Est's citizen service instructions.
No. Montréal-Est sets specific conditions for the property and private service line. Review the city's criteria and contact its citizen services before assuming financial assistance applies to your project.
Yes. Provide the address, type of premises, access hours, and affected fixtures or lines. We can then clarify the plumbing work being requested and the access it requires.
Plomberie Anjou · Montréal-Est
For an active leak, a sewer backup, or planned plumbing work, provide your address and access to the affected area. Call at any hour for an emergency, or send a request to plan a visit.