Active water or sewer backup
Shut off the water if you can do so safely, then call when waiting could lead to further property damage.
Call for emergency service →
Montreal’s North Shore · 24/7 plumbing service
Active leak, clogged drain, sewer backup, frozen pipe or leaking water heater: tell us what you see, your city and the type of building. Plomberie Anjou serves houses, condominiums and buildings throughout the covered areas north of Montreal.
Shut off the water if you can do so safely, then call when waiting could lead to further property damage.
Call for emergency service →Tell us which fixtures are affected. The diagnosis determines whether cleaning, hydro jetting or a camera inspection is appropriate.
View camera inspection →Water heater, plumbing fixture, water service line or plumbing modification: send us the project details.
Plan the work →Areas served north of Montreal
Select your city for local information and plumbing services available in your area. For an active problem, call directly and provide the address so coverage can be confirmed.
North Shore homes and buildings
The same symptom can start at a fixture, inside a private pipe or farther along the service connection. The building type and the exact place where water appears help prepare the right intervention.
A pipe exposed to cold can lose flow, crack or burst. A sudden pressure drop following cold weather should be checked promptly.
Frozen and burst pipes →Floor drains, backwater valves and sump pumps should remain accessible. Regular checks are part of protecting a basement from unwanted water.
Sump pump service →During a sewer backup, the obstruction must be located before determining who should intervene and what work is required.
Sewer backup service →For a water service or sewer line, its path, soil conditions and nearby underground infrastructure affect how the work is prepared.
Sewer line and excavation →Visible water, a damp mark, running-water sound or pressure change.
Odour, gurgling, wastewater or several affected fixtures.
Slow drainage, overflow or a clog limited to one fixture.
A camera can help locate a persistent obstruction or damaged pipe.
Water on the floor, corrosion, unusual noise or reduced capacity.
Bathroom, kitchen, laundry room or new plumbing fixtures.
Verified local information
Responsibilities and requirements can vary by municipality, service connection and project scope. These official resources complement an on-site plumbing assessment.
The City explains how a problem on the private side differs from an obstruction that may involve the municipal sewer system.
Read the official guidanceThis municipal diagram shows a combined service connection and the points where a backup may appear inside a building.
Open the municipal documentThe City outlines checks for sump pumps, retention pits and backwater valves that help reduce the risk of water damage.
View the municipal checklistA locate request checks for participating owners’ underground infrastructure before excavation work begins on a property.
Place a locate requestComplete plumbing service range
Choose the service that matches your situation. If several options seem possible, describe the symptoms and we will direct the request appropriately.
Before the plumber arrives
A clear description helps establish priority and determine the type of plumbing work that may be needed.
Confirm the service area and mention any building access or parking detail that may affect the visit.
Explain where the water appears, where drainage slows or which fixture is no longer working normally.
Check whether the problem affects one fixture, several rooms or another floor of the building.
If possible, locate the main shutoff, water heater, sump pit, backwater valve or drain cleanout.
The licence number is displayed so the contractor can be verified.
Verify a licence with the RBQ ↗The company operates within Quebec’s professional plumbing framework.
View the CMMTQ directory ↗Call directly when waiting could increase damage to the property.
514 312-1521 →Customer reviews
Read reviews connected to the company’s public profile to better understand customers’ experiences with different plumbing calls.
Frequently asked questions
Essential answers before an emergency, a repair or scheduled plumbing work.
514 312-1521Yes. Emergency service is offered 24 hours a day, 7 days a week for major leaks, sewer backups, overflows and burst pipes. Call 514 312-1521 and provide your city so service coverage and availability can be confirmed.
The covered areas include Laval, Terrebonne, Mascouche, Repentigny, Bois-des-Filion, Lorraine, Rosemère, Sainte-Thérèse, Boisbriand, Blainville, Saint-Eustache, Mirabel, Sainte-Anne-des-Plaines, L’Assomption, Deux-Montagnes and Sainte-Marthe-sur-le-Lac.
Shut off the water if you see a crack or leak, never use an open flame and call a plumber. Thawing must be controlled, and the pipe and fittings should be checked before the water is fully restored.
The number of affected fixtures, where water rises and the location of the obstruction provide useful clues, but an inspection may still be required. The City of Terrebonne outlines the distinction between private and municipal sides in its official French sewer-backup resource.
No. These devices must remain accessible and be checked according to their configuration and manufacturer instructions. A protective device does not automatically correct a clogged or damaged pipe.
The cost depends on the diagnosis, access, time required, parts, city and timing of the call. Describe the symptom and building so the request can be directed properly before the visit.
Yes. We provide residential plumbing, renovation and commercial plumbing services. For a condominium or multi-unit building, mention whether a shared water shutoff or common access must be coordinated.
Yes. Plomberie Anjou operates under RBQ licence 5688-9025-01 and is a CMMTQ member.
Call for an active problem or send the details of plumbing work you would like to schedule.